Office Manager

Sector: Charity

Overview:
Join our passionate team as an Office Manager where you’ll have the chance to work closer to home, contribute to meaningful work, and reduce your working week—all while fully bringing your expertise to support our charity’s mission. This permanent position offers the right candidate a flexible working pattern with a small, purpose-driven team.

Responsibilities:

1. Line Management:

• Oversee and guide the work of Administration staff, Fundraiser/Event Coordinator, Principal Dream Coordinator, Bookkeeper, and any additional team members.
• Direct workflow, assign tasks, set targets, and conduct regular performance reviews.
• Manage professional work habits, monitor team goals, and evaluate individual performance through regular one-to-one meetings.
• Organise and lead team meetings, including minute-taking and distribution.
• Approve holidays, track staff absences, and ensure records are up to date.

2. General Office Management:

• Independently manage your workload, prioritising and organising tasks with minimal supervision.
• Foster a positive communication culture to build goodwill and awareness for the charity.
• Maintain office organisation, including storage and inventory of materials.
• Greet visitors, liaise with Trustees, and report progress on objectives and outstanding matters.

3. Administration:

• Respond to emails, manage the office diary, and address correspondence and phone calls.
• Update and maintain administrative systems, databases, and contact lists.
• Support the team by drafting letters, reports, and documents as needed, and observing GDPR.

4. Finance:

• Process and record donations, send thank-you letters and maintain financial and fundraising records.
• Handle and log cash donations, and cheques, and oversee banking activities.

Your Ideal Background:
This role is perfect for someone with Office Manager experience in the charity or third sector. You are organised, a strong communicator, and bring a genuine commitment to team success.